Service Overview
In regional development, the role of local governments is significant, especially in local cities where the demand from the private sector tends to be limited, making their importance even greater. Beyond just the economic aspect, the services that local governments provide, such as childcare, education, transportation, local medical care, and welfare, form the "infrastructure of our daily lives" that support us every day.
However, many local governments face challenges in securing tax revenue and personnel, and in ensuring effective and efficient administrative operations. A common question among many local governments is how to ensure the sustainability of services to residents while maintaining quality.
At NTT Data Institute of Management Consulting Inc., we have long been researching and exploring the sustainable management of local governments, including financial aspects, human resources, and policy planning and operation, and have accumulated a wealth of knowledge in these areas. We provide hands-on support for local government management, including planning and execution support for surveys, policies, and individual measures, as well as personnel development, Digital Transformation (DX), and Evidence-Based Policy Making (EBPM).
Consulting Approach
<Policy Planning Support>
We provide support for creating plans that serve as guidelines for administrative operations, such as comprehensive planning and comprehensive strategies for regional revitalization.
<Planning and Implementation Support for Measures>
We support the creation and implementation of guidelines for individual areas undertaken by local governments, such as urban planning master plans, regional welfare plans, and regional disaster prevention plans.
<Personnel Development>
For sustainable local government management, it is essential to maintain and enhance human resources, including knowledge, skills, and mindset. NTT Data Institute of Management Consulting Inc. prepares and provides personnel development programs with an emphasis on practical skills, tailored to the situation of each local government.
<EBPM (Evidence-Based Policy Making)>
To ensure and improve the quality of services to residents within limited administrative resources, it is necessary to have a system that verifies and feeds back to actual operations in a rational manner, based on solid evidence, along with the establishment of the PDCA (Plan, Do, Check, and Act/Adjust) cycle and "improvement" practices. NTT Data Institute of Management Consulting Inc. supports efforts to improve the "constitution" of local governments by utilizing qualitative and quantitative data.
<Regional Digital Transformation (DX)>
We promote the transformation of fiscal and administrative operations, incorporating digital perspectives, to improve the efficiency and value of administrative services.
Expected Outcomes
- Improvement in knowledge, skills, engagement, and motivation of local government staff
- Enhancement of the quality of services to residents and an increase in resident satisfaction
- Ensuring sustainability in fiscal and administrative aspects
Achievements
- Ministry of Health, Labour and Welfare's Practical Regional Development Personnel Training Program
- Support for the Formulation of Naha City's Digital Transformation Promotion Plan
- Digital Transformation Workshops for Local Governments