Service Overview
In the midst of a shrinking domestic consumer market due to population decline and aging demographics, the issue of over-storing and over-supplying remains unchecked, pushing the consumer goods business beyond mere competition into a struggle for survival. Recent issues such as price inflation and labor shortages, along with increased demands to address societal challenges such as CO2 reduction, waste loss reduction, and overcoming logistics crises, have intensified the harshness of the business environment. Without changes, the industry may shrink to a sustainable size through natural selection or continue a war of attrition until it minimizes overall industry profits.
For future growth and competitive advantage, a radical transformation of the business model is required, moving away from traditional successes to a strategy of collaborative integration, both horizontally and vertically. Our consultants, with extensive experience and insights into optimizing supply and demand across manufacturing, distribution, and sales using digital technology (DX), will comprehensively support the development and implementation of growth and competitive strategies for the consumer goods distribution business, from conceptualization and planning through execution and establishment.
Consulting Approach
- Collaborative Planning, Forecasting, and Replenishment (CPFR): Implementing a coordinated approach to supply chain management that enhances integration between production, distribution, and sales.
- Demand Supply Chain Strategy: Developing strategies to effectively manage and optimize the supply chain based on real-time consumer demand data.
- Advanced Customer Experience Strategy: This includes incorporating cutting-edge retail technology to enhance the customer journey and engagement across all touchpoints.
- Business Model Transformation for Manufacturing Retail: Reforming business models to better integrate manufacturing and retail operations, thereby streamlining processes and reducing inefficiencies.
Expected Outcomes
- Building a Foundation for Future Growth and Establishing Competitive Advantage: Developing strategies that ensure long-term sustainability and a stronger competitive position in the market.
- Enhancing Lifetime Value (LTV) Through Increased Customer Loyalty: Implementing measures that significantly improve customer retention and loyalty, leading to greater long-term revenue.
- Structural Reduction of Supply Chain Costs: Streamlining operations and optimizing the supply chain to reduce costs effectively across the board.